Uranus Istanbul Topkapi
Mitä vieraat sanovat
Beautiful reception area, the hotel is clean with buffet breakfast and lots of options. The staff are polite and professional and they are always happy to help. The best thing is the restaurant being open 24/7 The room and the hotel is well designed with Turkish art and culture, beautiful view from the upper floors also the location is close to the city centre.
Elenna
toukokuu 2024
everything as usual was perfect and comfortable, stuff are very kind
Hmzhs
syyskuu 2024
1. cleaning was outstanding. really very good. 2. beds are sooo comfortable. 3. room has nice design, good air circulation, and very comfortable and clean bathroom. 4. have good spa and wellness centre. However too crowded after 5pm because of members from outside. 5. nice view if you stay at high floor with window with city view. 6. I have free upgrade for my last 5 days of stay. 7. rooms are non smoking and they are does not smell cigarettes at all
Saiding
elokuu 2022
the building was beautiful, the room was clean and well kept, but what really makes this hotel shine above others is the staff. every single person we interacted with was exceptionally polite and outstandingly helpful. going truley abbove and beyond for the guests. I especially am thankful for the exceptional service provided by Mr. Yigt, and Mr. Ridvan. I would highly recommend a stay at this establishment.
Hattan
kesäkuu 2023
Exceptional staff, especially housekeeper Emine Hanım. The location is quite good and close to the public transportation and it's easier to get to everywhere. The staff was very attentive and helpful, especially Ozlem Hanim, who politely asked each guest every day about their comfort and whether there were any problems during breakfast, which is a huge plus for the hotel. The breakfast was of excellent quality and quantity, and I would like to note that the breakfast culture in Turkey is one of the best in the world. Thanks to the guys in the breakfast room who are diligently doing their job.
Yulduz
helmikuu 2025
The room was clean and staff helpful. I liked the city views from our deluxe room. Room air conditioned which was quite needed for the summer hot weather. Spa and Hammam were great too. Location is near metro and bus station but its really busy all day long so taxis might be a preferable way to travel.
Reena
heinäkuu 2022
The staff is amazing! They are always ready to help with any request. We were moved to a new, larger room due to Wi-Fi and sound isolation issues in our previous one, which really improved our stay. The warm pool and sauna are great additions to the experience (but be aware that you must wear a swimming cap to enter the pool, so remember to bring your own or you can buy one at the entrance). The rooms are nice and comfortable, and the daily service is also on a proper level. Despite some medium-minor issues, we enjoyed our stay at this hotel!
Daniel
joulukuu 2024
All Staff have been very helpful especially Semut. He arranged the Local SIM card at request. Room service is very good !
Fawad
syyskuu 2022
The staff are the best. Helpful and friendly throughout the hotel, especially all those at reception. Seemed so calm even when I saw them dealing with other customers. Spa was great...welcome touch! I did not use the gym but saw that it was huge with lots of equipment. Only let down was the jacuzzi that was powerful, but not warm. Hotel spotless throughout, nice decor, breakfast was variety of foodstuffs. I had the superior king room, nice and spacious good for a week. A few restaurants and shops nearby. All in all I would definitely return here!
Bruce
lokakuu 2024
I booked to stay in this hotel immediately after checking out of another hotel in the city which was below par! I liked the look of Uranus from pictures and the reviews. Check in - Staff seemed to be in a staff change / shift change so alot of commotion and no one attending to me/ us - I was eventually attended to but apparently my room was not ready so I had to wait and was given a drinks voucher to use in the lounge. Unfortunately they seemed to have forgotten me there and I had to go ask again only to find my room was not even being prepared however on talking to the receptionist staff (who seemed to have just started the shift) was kind and upgraded my room. The staff (male, I forgot his name) also helped to book the Bosphorous Cruise for that evening. Room - The 1st room on the 3rd/4th floor, I stayed in was ok, however the toilet bowl was not clean, the door leash/ lock was not working and I asked to be moved. By this time, I had become unwell and was feeling really down/ low. I rang reception and told them and Zehra (the manager) came to my room and she was very sympathetic. She even sent staff to get me medication from the pharmacy outside as I couldn’t go. I was very grateful - The 2nd room on the 11th floor was AMAZING! abit small physically but I had an amazing view and it was just cosy! I felt very happy to be there and I stayed there my entire stay. - Room was clean and sound proof (even though I was near the elavator) and the room service even though took a while to come, it was amazing and well presented. Dining/ Lounge/ Restaurant - I met the very lovely Mahmud (and Hassan) if I remember his name correctly many times when I ate there. I must admit these 2 men were VERY humble and passionately did their job. I felt really moved at how kind and compassionate they were even though all they were doing was serving me food. Mahmud came to say bye to me when I was leaving. Food - Food was amazing!
Karen
heinäkuu 2022
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